Privacy policy

Last updated: September 25, 2025

Movehue (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website or interact with our services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information – name, billing/shipping address, phone number, and email.
  • Payment Information – payment card details, billing information, and transaction history.
  • Account Information – login credentials, preferences, and settings.
  • Order & Transaction Details – items viewed, purchased, returned, or exchanged.
  • Device & Usage Information – IP address, browser type, device identifiers, and how you interact with our website.
  • Communications – information shared when contacting us for support or inquiries.

2. How We Collect Information

We collect personal information:

  • Directly from you – when you create an account, place an order, or contact us.
  • Automatically – when you browse our website (via cookies, analytics, and similar technologies).
  • From service providers – who help us process orders, payments, and deliveries.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.
  • Provide customer service and respond to inquiries.
  • Improve, personalize, and enhance your shopping experience.
  • Send you updates, promotions, and marketing communications (you may opt out at any time).
  • Detect and prevent fraud, unauthorized transactions, or security issues.
  • Comply with legal obligations.

4. Sharing of Information

We may share your information with:

  • Service providers – who assist with payment processing, shipping, data storage, and customer support.
  • Business partners – for marketing and advertising (where permitted by law).
  • Legal authorities – when required to comply with applicable laws or to protect our rights and security.
  • Corporate transfers – in the event of a merger, sale, or acquisition.

We do not sell your personal information.

5. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

6. Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. Please keep your account credentials safe and confidential.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your information, subject to legal or contractual requirements.
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at the details below.

8. Children’s Privacy

Our website is not intended for individuals under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.

9. International Users

If you access our website from outside your country of residence, your information may be transferred and processed in other jurisdictions where data protection laws may differ.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.